Hand Carved Software presents

Getting support

Should you experience any difficulties with using LRDisplay you use the Contact Form or e-mail us at support@lrdisplay.com. Before you do though you might find the help you need in the Frequently Asked Questions section below.

System requirements

LRDisplay needs the following to run successfully:

  • 32-bit or 64-bit editions of Windows 7 (with Service Pack 1), Windows 8, Windows 8.1 or Windows 10
  • Adobe Lightroom 4, 5 or 6/CC (The new Lightroom CC / CC Classic is not supported)
girl leaning on display screen that is showing an LRDisplay image


Frequently Asked Questions - click to see answers

Sadly we have concluded that it is no longer financially viable for us to make the necessary updates to LRDisplay to support the CC versions and whatever may follow them. Hand Carved Software is a small software house mainly focussed on bespoke work and LRDisplay has always been a fun side project developed by and for photography enthusiasts. It does have to pay it's way however and we don't expect that the sales volumes for an updated version will cover the cost of redevelopment work.

We are also mindful that Adobe is moving inexorably towards a fully cloud-based rental-only service for all its products. This has boosted their profits significantly and they'd be foolish to stop. They have committed to continue support for the Lightroom desktop version, but they also pledged to support the perpetual licence and have subsequently dropped this. The mechanism through which LRDisplay operates simply won't function in the cloud. We therefore conclude that the lifespan of LRDisplay will be limited.

We will however continue to support earlier versions.

  • Space bar - Toggles between pausing the display and restarting it.
  • Left arrow - Moves back to the image last displayed. Repeat to keep moving back through the sequence. At the start of the sequence you'll get a 'ding'.
  • Right arrow - Moves forward to the next image in the sequence. Repeat to keep moving forward. At the end of the sequence you'll roll over to the start again unless this is a shuffle sequence in which case a newly shuffled sequence will begin.

First a little about how Adobe Lightroom works. One of the great things about Lightroom is that it leaves your original picture files alone and records any changes you might make elsewhere. This means that you always have your source material to go back to should you decide that, say, you'd like to like to re-edit a picture in a different way. So how do you get to see your pictures with the stored edits applied? Well, usefully, Lightroom generates preview data files for your images which it stores in a series of folders.

LRDisplay uses these preview files to get your pictures ready for display. Occasionally though not all your selected pictures will have a preview file available. That’s because Lightroom only generates them on the fly as it needs them unless you specifically tell it to generate them. Hmm ok, so how can you make sure that previews will be available? Well it’s pretty straight forward and you can do it either as you are importing pictures or later for pictures already in your catalogue.

Generate previews when importing pictures

  • File > Import Photos and Video - to bring up the import window
  • Ensure that the File Handling panel on the right is open - click it if necessary
  • In Build Previews choose either Standard or 1:1 (higher quality but takes a bit longer)
  • Make any other selections you require in the import window and then go ahead and import

Generate previews for pictures already imported

  • From the Library menu in the Library module select Previews and then Build Standard-Sized Previews or Build 1:1 Previews. (Note that this can take some time if you have a large collection of images).

There are two possible causes for this:

  • You are changing LRDisplay settings rather than actually viewing pictures through the screen saver. While the screen saver will work just fine with Lightroom running you may need to close it when you want to change LRDisplay settings. This is because changing some settings requires access to your catalogue (e.g. when selecting new pictures).
  • The file which LRDisplay uses as a backup when the Lightroom catalogue is locked has been removed somehow. This is easily fixed. Go into LRDisplay settings, change any setting you like and then click OK. That’s your backup file recreated!

If you have selected a picture display order of Random then LRDisplay will randomly shuffle your selected picture list again before running through it again. If you selected Oldest to newest or Newest to oldest then it will simply run through the list again.

Normally LRDisplay should only take a few seconds to close once you’ve finished adjusting your settings. However some busy people have very large catalogues and if you happen to have selected a very large number of pictures from a very large catalogue things will take a bit longer. That’s because LRDisplay is storing the information it will need should the screen saver start while the Lightroom catalogue is locked.

Smart Collections are a Lightroom feature that allow you to build quite complex selections of pictures based on rules that you provide. So, for example, you might select all 4-star rated pictures taken after January 2007 that don’t have a keyword of "wedding". The great thing about Smart Collections is that once set up they look after themselves. So in our example any further picture you might add with a 4-star rating and no "wedding" keyword will automatically be added to the collection. You can find out more in an Adobe TV tutorial.

For most users the LRDisplay picture selection options will quickly give you what you need. If your requirements are more complex however Lightroom Collections or Smart Collections are the way to go.

To put on a good show LRDisplay projects your pictures full screen. For most images captured with currently available cameras and camera phones this looks great. If you happen to have a lower resolution picture in your catalogue however it may well look rather blurry or pixelated when blown up to full screen size. This can happen if you have imported a thumbnail picture or a graphic from a website. You may be able to use the picture selection settings or Smart Collections to filter these pictures out.

The terms of the LRDisplay End User License Agreement allow you to install LRDisplay on up to two computers for your own use. This means, for example, that you could have a copy on a desktop machine where you do most of your work and also on a laptop that you use when you are away from home or office.

LRDisplay handles colour in much the same way that Lightroom does. It gets its image data from the preview files that Lightroom stores alongside your catalogue. These preview files use the AdobeRGB colour space. When displaying images to your monitors LRDisplay follows Lightroom's strategy for the Slideshow and Web module of using the sRGB colour space because this looks good on the majority of computer monitors.

Adobe has produced a useful article on colour management in Lightroom which is well worth reading.

Most likely this is because you have selected a regular collection for display.

In Lightroom regular collections (as opposed to "smart" collections) have an inherent sequence to them. That is to say Lightroom remembers the order in which you have placed pictures when in grid view and allows you to drag and drop pictures as you please. This is quite useful for situations where it doesn't make sense to order by time sequence.

In handing regular collections we decided that LRDisplay should respect this sequencing by default. If you would like to have a regular collection shuffled however you can enable this. Simply tick the "Allow regular collections to be randomised" box in the General tab of LRDisplay settings.

Yes you can! Just make sure that:

  • The catalogue is in the same folder as its previews folder (usually named "Lightroom x Catalog Previews.lrdata"). This is how things usually are by default.
  • For best results you use UNC notation to specify where on your network the catalogue is located. Hence the format will be \\host-name\share-name\file_path. The easiest way to set this up is to use the Choose... button in the General tab of LRDisplay settings.

Note that if you leave the network or if the computer that hosts the catalogue goes offline then LRDisplay won't be able to continue. You'd have to reconnect or select a different catalogue that remains accessible.